privacy policy

Iyo Orimono Co., Ltd. (hereinafter referred to as "our shop") has established the following personal information protection policy in order to comply with the Personal Information Protection Act and other guidelines with regard to the handling of personal information acquired by our company.

Please note that this privacy policy applies only to this shop.

Article 1: Personal Information

"Personal information" refers to personal information as defined by the Personal Information Protection Act. Specifically, it refers to information about a living individual that can identify a specific individual by the name, date of birth, contact information, or other description contained in the information, or that can identify a specific individual by matching with other information.

Article 2: How we collect personal information

Our shop may ask for the following personal information when users purchase products or make inquiries.

a) Your name, furigana
b) Date of birth
c) Address
d) Telephone number
e) Email address
f) Password
g) Bank account, credit card numbers, etc.
h) Transaction history and details with our shop

When collecting personal information, we will clearly state the purpose of use and use it in a lawful and fair manner.

Article 3 Purpose of Use of Personal Information

The purposes for which the Shop uses personal information entrusted to it by users are as follows:

a) Confirmation and inquiry of orders
b) Confirmation and inquiry of product shipment
c) Response to inquiries

Article 4 Change of Purpose of Use

Our shop may change the purpose of use of personal information only if the purpose of use is related to the purpose before the change. When there is a change, we will notify users of the purpose and the change, or publish it on our shop.

Article 5: Prohibition of provision of personal information to third parties

Our shop will properly manage personal information entrusted to us by users and will not disclose such information to third parties except in the following cases:

1. When the individual has given their consent
2. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent.
3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
3. When disclosure is required by law at the request of a national or local government agency, etc.
4. When disclosing to a contractor to provide the service requested by the user
5. In the event of business succession due to merger or other reasons

Article 6 Disclosure of Personal Information

When a user requests disclosure of personal information, the Shop will respond promptly after verifying the identity of the person in question. However, this will not apply if disclosure would fall under any of the following. In addition, if a decision is made not to disclose the information, the Shop will notify the user of this decision without delay.

1. When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
2. When there is a risk of causing significant disruption to the proper performance of our business
3. Any other cases that violate laws and regulations

Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

Article 7 Correction and Deletion of Personal Information

If the personal information held by our company is incorrect, the user may request that the personal information be corrected, added, or deleted. Please contact us via the contact information in Article 10 below.

If the Shop receives a request from a user as described in the preceding paragraph and determines it is necessary to comply with the request, it will correct the personal information in question. In addition, if the Shop has made corrections, etc., or if it has decided not to make corrections, etc., it will notify the user of this.

Article 8: Safety measures for personal information

Our shop has taken all possible security measures to keep users' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of personal information.

Article 9 Compliance with and review of laws, regulations and rules

Our shop will comply with Japanese laws and other regulations regarding personal information held by the shop, and will review the contents of this policy as appropriate and strive to improve it. In addition, when making any changes, we will make them public by posting the changes on this page.

Article 10 Contact Information

For inquiries regarding this policy, please contact the following office:

Address: 824 Shohakuhei, Yawatahama City, Ehime Prefecture

Company name: Iyo Orimono Co., Ltd. Person in charge: Yoichi Yamamoto